Less Turnover. More NOI. Automatically.
Every renewal starts with connection. StayPoints rewards residents for staying, flags churn before it happens, and turns retention into real asset value — all under your brand.
Sarah Mitchell VIP
Unit 4B · Lease Renewal: 94 days
Proven results across multifamily.
Reduced annual turnover from 58% to 34% across 1,200 units within the first year of StayPoints.
Read Case Study →Saved $188K per property annually by eliminating unnecessary turns and reducing vacancy loss.
Read Case Study →Connected residents renewed at 3× the rate of non-engaged residents across 8 properties.
Read Case Study →Generated 10× return on investment within the first 12 months of deployment.
Read Case Study →Achieved 91% satisfaction score with StayCredits-powered resident engagement programs.
Read Case Study →Connected residents are
3× more likely to renew.
A resident who feels part of a community doesn't move to the building across the street. StayPoints rewards the connection that keeps them, and turns it into renewals you can count on.
But the opposite is also true. Residents who aren't connected leave the fastest. Each move-out costs thousands in vacancy, turn, and concessions.
By the time a 60-day notice lands, the resident already made their decision. Why not make it a no-brainer?
Drive More NOI
Every turn you prevent is thousands you keep. On a portfolio, that adds up to millions in asset value.
Real-Time Pulse
StayPoints scores every resident's health in real time and flags who's drifting — months before a notice.
Turn Complaints Into Wins
Frustration spikes? StayPoints auto-deposits goodwill credits and drops a save script on your manager's screen.
Smart Rewards
Residents redeem points for smart thermostats, accent walls, reserved parking. Win-win upgrades.
Keep Your Brand
Fully white-labeled. Syncs with your PMS. Every interaction stays inside your ecosystem.
For multifamily operators.
By them.
StayPoints is built by the team at Home Invest, an Inc. 500 company with a 4.9 Trustpilot rating and over $1.5 billion in real estate transactions.
Real belonging is the
best retention strategy.
StayPoints runs on Apartment Life's onsite CARES teams. Every resident who shows up earns points automatically, so the belonging that keeps them becomes something you can measure, reward, and grow.
Because people don't leave a place where they belong.
*Sources: Apartment Life, Multifamily Executive, RealPage
"I grew up homeless, so keeping families in their homes isn't just business to me. We built StayPoints for our communities first. It kept our residents and grew our NOI, and now we're handing it to operators who want both."
How StayPoints works.
Connect
StayPoints syncs with your PMS and launches under your brand. Nothing new for your team to manage.
Reward
Every positive behavior — paying on time, joining events, caring for their unit — earns residents StayCredits.
Protect
StayPoints scores resident health, catches friction, and runs a 180-day renewal sequence automatically.
Profit
Renewals climb, turnover drops, and the savings land straight in your NOI — tracked from one dashboard.
Pricing that
pays for itself.
Simple pricing. Compounding ROI.
StayPoints is priced per door and sized to your portfolio. Preventing a single turn saves thousands — it pays for itself long before the first renewal it protects.
Get Custom QuoteFrequently asked questions.
StayPoints is for multifamily owners, operators, and management teams who want to cut turnover, lift renewals, and grow NOI — without more work from their staff.
Most portals offer little besides paying rent and submitting maintenance tickets. StayPoints is a retention engine that rewards residents for staying, flags churn risk months before a notice, and steps in to save at-risk renewals — fully white-labeled.
Yes. StayPoints syncs with major PMS platforms like Yardi and AppFolio and runs in the background.
A real-time read on how likely each resident is to renew, built from payment patterns, engagement, and message sentiment.
Three tiers: local perks from neighborhood vendors, home upgrades like smart thermostats and accent walls, and financial rewards like rent credits. Every reward keeps value inside your building.
Retention is the cheapest NOI you can buy. Preventing even a handful of turns a year saves thousands per unit, flowing straight into asset value.
Home Invest, an Inc. 500 company with a 4.9 Trustpilot rating and more than $1.5 billion in transactions. We proved it on our own communities first.